Please be advised that effective IMMEDIATELY anyone calling regarding a VISA CREDIT card issue should contact cardholder services at 800-433-0505.
Cardholder services handles ALL credit card related inquiries such as PIN resets, fraud, lost cards, copies of statements, etc.
Credit Card fraud should be directed to the Fraud hotline at 800-369-4887.
Internally, the credit union handles setting up new accounts, credit limit increases and reversals of interest or late fees. All others should be referred to cardholder services.