If you are using our online banking service please note that you will be required to re-enroll in MFA (multi-factor authentication) at your first log to the new environment.
Please do the following:
1. Before you attempt to login, clear all session cookies from your device, not doing this could cause older site cookies to be used and generate some misleading displays or errors. There are three simple steps to take to do this: 1) Go to Control Panel; 2) Click on Internet Options; 3) Click on "Delete History/Temporary Files"
2. Select a new image and passphrase; this can also be the same information that was previously entered
3. Select 3 new questions in the drop downs provided. You may see previously selected questions and they can be reused, with the same security answer.
Once the enrollment is completed, you will have bound their device to the database and normal log in processes will be used going forward.