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Application Fee

Starting January 1, 2017, we will charge a $25 fee for loan and Visa applications. The $25 fee will be refunded or credited upon the loan closing or credit card activation.

 

 

  

Inactive Account Fee

Our members have spoken and we've listened. We're pleased to announce that starting in April 2017, the inactive account fee will be reduced from $10 per month to $10 per quarter. The fee will be debited on the last day of each quarter. Share Accounts are considered "inactive" after 12 months with no member generated activity. Avoid an inactive account fee by depositing or withdrawing any amount from the primary share account at least once per year. 

  

   

 

Make Time for Your Financial Health

You schedule check-ups with your doctor and car mechanic, why not take a look at whether you’re making progress in your efforts to be financially fit? We can help determine where you are, where you want to be, and how to get there. Read more...

 

Do You Know About These Tax Scams?

In recent years, tax filing season has also become known as "tax scam season," due the increased proliferation of scams that aim to separate you from your money. To help combat fraud and protect taxpayers, the IRS publishes a list of the top tax scams each year. Below are five of today's most common scams and ways you can avoid falling victim. Read more...

  

Paper Statement Fees

Starting with the June 2017 statement (mailed out at the beginning of July), a $2.00 Paper Statement Fee will be assessed each month for members who are over 18 and under 65 years of age and who are receiving paper statements. The $2.00 fee will be deducted from the primary Share account. Avoid the Paper Statement Fee and Go Green by signing up for eStatements!

   

To sign up for eStatements, simply log-in to your online banking account and go to “Your Preferences” – “eStatement Selections” and choose “Electronic.” You’ll go green, save money, and be more secure, all at the same time.

 

New CO-OP ATM and Shared Branch Locators Via Text

On January 25, 2017, CO-OP Financial Services will begin using a new short code service for accessing CO-OP ATM and Shared Branch Locators via text message.  You now have the ability to enter your cell number and ZIP code, and the Locator will send two locations within that ZIP code. If you reply “More” to the text received on your mobile phone, you will be sent another two locations via text message. Read more...

  

 

Beware of Tax Scams!

Now that we are in the heart of tax season, "tax scams" are in full force! It's important to educate yourself about the various ways scammers may attempt to steal your information and money. The more you know, the better you can spot red flags and avoid these tax scams. Read more...

 

Reporting a Lost or Stolen Card

If your NEA FCU debit or credit card is lost or stolen, please use the following contact numbers:

For NEA FCU DEBIT CARDS, please call 1-800-543-5073.

For NEA FCU VISA CREDIT CARDS, please call 1-800-991-4961.

     

VISA Credit Card Inquiries

Please be advised that effective IMMEDIATELY anyone calling regarding a VISA CREDIT card issue should contact cardholder services at 800-433-0505. Cardholder services handles ALL credit card related inquiries such as PIN resets, fraud, lost cards, copies of statements, etc. Credit Card fraud should be directed to the Fraud hotline at 800-369-4887. Read more...

 

 

Popmoney - Your Personal Payment Service

NEA FCU accounts now feature the Popmoney personal payment service allowing you to send money directly to just about anyone! Read more...
 

  

Phishing Attacks Continue to Rise

Phishing attacks continue to be widespread. Cybercriminals craft professional-looking and sounding communications - such as emails, social media messages, text messages, and phone calls - to trick individuals into providing private personal and/or financial information. Read more...
 

 

Introducing Chip Technology

Check out this short video on why the new chip technology is the safer way to shop!

 

Important Information About Online Banking

Please read on for important information about a recent upgrade to our online banking security. You will be required to re-enroll in MFA (multi-factor authentication) at your first log to the new environment.
Read more...


 

NCUA Warns Consumers about Telephone Scam Seeking Personal Information

The National Credit Union Administration is warning consumers about a telephone scam in which consumers are contacted by a caller claiming to work for NCUA and asking for personal and financial information. Read more...

   

Scam Alert From Department of Financial Services

The state Department of Financial Services is warning consumers about a new fraud scheme being carried out in New York. Read more...

 

Privacy Notice

Federal law requires us to tell you how we collect, share, and protect your personal information.